GANESH KEER
Mobile: +919920188860
Email: ganeshkeer@gmail.com
Date of Birth: 18-Jan-1972
Expertise in creating IT strategy aligned with business and mapping business processes to IT Solutions.
IT and Business Strategy alignment
Played vital role in creating IT strategy aligned with business strategy
Business Process Improvement
Streamlined Business Processes to improve efficiency
Business Intelligence
Plotting data to highlight decision making information as per the user role
IT Program & Project Management
All the Projects managed with Project Management Methodology to minimize the risk of failure
Stakeholder Management
Aligning all the stakeholders as per the needs of the program/project is key to success
Root Cause Problem Solving
Attack the problem by asking 5 Why? to find out the root cause
- Provide leadership and vision for the IT Team include strategic planning of information systems
- Experience of taking a lead role in developing and managing complex technical projects from concept through to implementation and abilities in keeping projects on track even under difficult circumstances, build consensus amongst all stakeholders and deliver exceptional results
- Recruit, hire and train IT Team, project managers, engineer and network administrators
- Worked closely with business users/clients to understand application enhancement needs
- Assess new innovative technologies, mission critical systems, security, communications and business continuity
- Adept in data mining generating detailed and useful reports and working closely with management to increase efficiency
- Monitored all work carried on system such as designing, developing prototypes and appropriate tests on systems
- Hands-on knowledge leading all stages of system development efforts, including requirements definition, design and architecture
- Conduct Root Cause Analysis and communicate appropriately to Technical Support Teams/Internal and External Customers
- Managing gamut of tasks including initiating, reviewing, approving modifications to project plans, determining system and performance standards
- Worked with vendors for implementing 3rd party solutions
- Accountable for directing software system testing & validation procedures, documentation and assigning duties
- Overseeing the entire program management function including updating project plans for information technology projects including information such as project objectives, technologies, systems, information specification and schedules
- Engaging in Project Management, ensure timely delivery of Deliverable by efficient task assignment & tracking using Kanban
- Knowledge of modern software/system and web development techniques, methods, tools and languages
- Develop, implement and manage long-term solutions to issues that affect the efficacy of the company’s IT systems
- Create operational policies, procedures, standards, guidelines and best practices
- Ensured that entire team was performing according to standards and managing sensitive IT issues correctly
- Direct all information technology and network system deployment and maintenance including all IT infrastructure, wireless communications, PC systems, local networks and mobile environment
- Manage IT training for IT staff members and end user training on software and desktop systems
Technical Skills:
- Databases: MS SQL Server, Oracle
- Languages: Excel Macro Programming (VBA), SQL/PLSQL
- Web Technologies: HTML, CSS, JavaScript
- Applications: SalesForce.com, MS Excel – Advanced level, MS Visio, Tableau, SSIS
International Experience
- Worked in U.K. for British Telecom through Tech Mahindra from July 1999 – Nov 2000, Mar 2003 – Feb 2004
- Worked in Germany for T Systems from Sep 2005 – Feb 2006, May 2006 – Jun 2006
- Worked in Singapore for Roche Diagnostics through Ness Technologies from Feb 2007 – Dec 2008
Experience
- Implementing global/regional/local projects/programs for PAN India & neighboring market countries
- Role involves getting things done from local IT Team, local Business Team and regional IT team in Singapore
- Managing local business stakeholder needs/challenges and requirements
- Played vital role in creating IT strategy aligned with business strategy
- Played important role in changing IT support engineer supplier to different vendor
- Faced global IT audit and follow through on the action plan with the team
- Break the cold war with one of IT supplier and resolve the conflict
Roche Diagnostics India Pvt. Ltd.
Program Manager - IT
April 2020 – Present (10 months)
Roche Diagnostics India Pvt. Ltd.
Deputy Manager IT
April 2014 – March 2020 (6 years)
Roche Diagnostics India Pvt. Ltd.
Business System Analyst
January 2009 – March 2014 (5 years 3 months)
Ness Technologies
Senior Consultant
February 2007 – December 2008 (1 year 11 months)
T Systems
Senior Consultant
June 2005 – December 2006 (1 year 7 months)
Tech Mahindra Ltd.
System Technical Analyst
December 1998 – May 2005 (6 years 6 months)
SSi Ltd.
Software Engineer
August 1996 – November 1998 (2 years 4 months)
Education & Certifications
Bachelor in Engineering – Electronics – Shah and Anchor Kutchi Engineering College - Mumbai University, 1992 – 1996
Project Management Professional Project Management Institute, March 2008 – March 2021
Miller Heiman Strategic Selling Blue sheet Certified Trainer
Google Analytics Certification
Achievements and Recognition
- 2 awards from Roche India for successful CRM rollouts (SFDC - 2016 & Clarify - 2010)
- Outstanding performance award from APAC IT Head for demonstrating consistent business partnership
- Nominated for Team award for showcasing good collaboration and synergy to achieve a common goal
- Appreciation for APAC telemarketing system roll out from Roche China
- Appreciation from British Telecom (BT) for excellent analytical and development skills
Through my working career worked in 10 big projects. Initial projects were with programming role while recent projects with Requirements gathering, Customization, Designing, Project management and Business Process role.